Who do I e-mail to get my houses back?
Today i got home to multiple AIM messages telling me that my houses had been dropped. I do not have a brother, sister, father, dog, or cat that plays ultima with me. It is me and only me that plays uo in my household. I have been at 4 houses for the past week or so, with one person holding one house for me since I purchased it last week (putting me at 4 for the first time in a while). I had owned the house 2 houses behind Chuck Zitto's in East Britain, and 2 Large plots and 1 Small Plot in a clearing in Yew with my aforementioned friend owning one medium plot in the clearing as well. That friend is from Northern Carolina, I am from Northern California, over 3500 Miles away from each other. Two of my 4 houses were dropped today, and the one house that my friend was holding in the clearing was dropped, so I lost 3 houses in the same clearing. I logged on after work this afternoon owning two houses, my East Britain House, and the 18x18 still standing in the Yew Clearing. I have been in the admin queue for an hour now, and have since purchased one of the plots back. How do I get reimbursed for this mistake on the part of the staff? I have spent a long time purchasing the plots in this area, and was going to buy the final one next week and place one single house. Yet, I would have had friend's hold houses for me to keep me under the 4 house limit as I have done ever since the rule was established (even with me being an IDOCer). I not only lost the plots, but I lost everything that had been on my 14x18 (Countless COlored Ingots, +60 ASH Hammers, 3 Valorite Weapons, and much more). All in All I lost about 15million gold worth of housing and items while being within the housing limit and following the rules.
I would really like to know who I e-mail to have my houses replaced and possibly reimbursed for that which was taken from me. It is very upsetting to see all of my hard work go to waste like this, and I would really just like to know who can fix this issue and how they can do it. Thank You.
Today i got home to multiple AIM messages telling me that my houses had been dropped. I do not have a brother, sister, father, dog, or cat that plays ultima with me. It is me and only me that plays uo in my household. I have been at 4 houses for the past week or so, with one person holding one house for me since I purchased it last week (putting me at 4 for the first time in a while). I had owned the house 2 houses behind Chuck Zitto's in East Britain, and 2 Large plots and 1 Small Plot in a clearing in Yew with my aforementioned friend owning one medium plot in the clearing as well. That friend is from Northern Carolina, I am from Northern California, over 3500 Miles away from each other. Two of my 4 houses were dropped today, and the one house that my friend was holding in the clearing was dropped, so I lost 3 houses in the same clearing. I logged on after work this afternoon owning two houses, my East Britain House, and the 18x18 still standing in the Yew Clearing. I have been in the admin queue for an hour now, and have since purchased one of the plots back. How do I get reimbursed for this mistake on the part of the staff? I have spent a long time purchasing the plots in this area, and was going to buy the final one next week and place one single house. Yet, I would have had friend's hold houses for me to keep me under the 4 house limit as I have done ever since the rule was established (even with me being an IDOCer). I not only lost the plots, but I lost everything that had been on my 14x18 (Countless COlored Ingots, +60 ASH Hammers, 3 Valorite Weapons, and much more). All in All I lost about 15million gold worth of housing and items while being within the housing limit and following the rules.
I would really like to know who I e-mail to have my houses replaced and possibly reimbursed for that which was taken from me. It is very upsetting to see all of my hard work go to waste like this, and I would really just like to know who can fix this issue and how they can do it. Thank You.
I mean seriously, I obey the rules and I'm an honest player, why would the staff not fix an error that they made of this magnitude?
