Category » Account Management
Information on how to take control of your account
There were 15 questions found in this category:
At what account age can I ride veteran ethereal rides?
90 days- Can you tell me if my account still exists?
Accounts not logged into for 90 days will be marked as "inactive". Periodically, all inactive accounts are deleted from the system. If you wish to check if your account still exists, you can do so in two ways: Simply log into the account. If the account was deleted, you will re-create the accou ...
- How do I change my password?
Your account must be registered. Log onto the account and use the [account command. A menu will appear, choose “Change Password”. You will be asked to type and retype the password you wish to use. Once you click “Submit” an email will be sent to you with an authorizatio ...
- How do I change my registered email?
To change your registered email address, use the [account command. Select “Reset Account E-Mail”. Press “OK” to confirm you wish to reset your email address. Once you confirm the action, you will be sent an email that will contain a authorization code. You have 2 hours t ...
- How do I hide my character's information on http://my.uogamers.com?
If you no longer wish to share your character's information with the public, you can hide your information by entering the following command while logged on to that character: [privatechar
- How do I register my account?
When you create a new account, you will be prompted upon login to enter your email address. You can also access this gump by typing "[account". After submitting your email address you will have to confirm it. An email will be sent to you almost instantly, with a command that must be said in-game ...
- How do I show my character's information on http://my.uogamers.com?
To make your character's stats, skills, and other information public on http://my.uogamers.com, simply type the following command while logged on that character: [publicchar
- How do I view IP's connected to my account?
If you suspect someone other than yourself has logged onto your account, you can view the list of ip’s that have logged onto your account. Use the [account command. Select “View Access List”. Click “Submit” Click “Submit Request” A list of ip’s t ...
- How old is my account?
Account age can be checked by opening up your paperdoll and clicking the bottom left corner scroll. The age shown here is for the account, not necessarily for the character created.
- I can't remember my account names. Can you help me?
Every account name you have ever logged into locally is stored on your computer. To find a list of these, locate the user data files: Documents\EA Games\Ultima Online Legacy\User Data For older clients, the user data files are stored in a folder named "Desktop" in your UO client directory. For ...
- I have forgotten or lost my password. What can I do?
You can use the password reset form here. You will need both the account name and the e-mail address registered to it.
- I logged in after not playing for awhile and my account is gone. Where did it go?
After 90 days of inactivity, accounts are flagged for deletion. These flagged accounts are occasionally purged, after which they cannot be recovered.
- My account got "hacked" what can I do?
-Immediately change your password. Register your account to your email if not done already. -Make sure to use a secure password. -Check your computer for virus or malware with up to date scanner -Don’t share your account information with anybody. Staff will never ask about it! -Unfortunat ...
- What does "problem communicating with Origin" mean?
This login error is usually given when account creation is denied. The server disconnects your client during the login process, causing the client to display that message. Account creation is denied when your IP address already has 4 accounts and can therefore not create any more. If you are jus ...
- Why was my character renamed to Generic Player?
Players are renamed Generic Player by upper level staff when the name is illegal in accordance with shard rules. These include but are not limited to offensive names, racist names, names promoting other shards, and names impersonating staff.