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Network Status

A

ASayre

Guest
Network Status

(Posted by Ryan)

Since I’ve already been hit with about 100 IM’s and 4500 PM’s and so on and so forth… I figured its time to let you all know what happened.

Yesterday (10/24/2005) at approximately 11:50 EDT the RunUO Network was hit with a massive Denial of Service attack that saturated our provider’s datacenter.

At approximately 12:05 PM EDT the RunUO Network was null routed in order to alleviate its traffic off of the datacenter. The datacenter’s operations returned to normal at around 13:00 EDT.

From that point until 11:00 AM EDT today (10/25/05) we have been offline and stayed offline to ensure that no one would be affected by a continued attack.

I’ve pulled this definition for you: On the Internet, a denial of service (DoS) attack is an incident in which a user or organization is deprived of the services of a resource they would normally expect to have. Typically, the loss of service is the inability of a particular network service, such as e-mail, to be available or the temporary loss of all network connectivity and services. In the worst cases, for example, a Web site accessed by millions of people can occasionally be forced to temporarily cease operation. A denial of service attack can also destroy programming and files in a computer system.

In short a user was upset at the RunUO Team, launched a massive Denial of Service (10 gigabit plus) against our network and forced us to take it off line. Afterwards I spoke with this user at length and he has assured me this will never happen again. Of course… there’s no way of knowing.

In the end folks, this service is free but this attack affected thousands of customers at our datacenter who have done nothing other than choose the same internet provider we use. I find it despicable that anyone would attack us or any other person on the internet in a scale that will actually affect people who use the service to put food on the table for their families.

We’ve had some long conversations with our datacenter and will be doing some changes to the RunUO Network over the next few days to hopefully bring some sanity back into our world. At this point and time we are debating keeping our IRC network as it has been the target of a few of these attacks.

For the record these are the graphs of the attacks on the links to the datacenter:

Abovenet Gigabit Links 1, 2 and 3






Cogent Gigabit Links 1 and 2




Verio Gigabit Links 1, 2, 3 and 4








XO Gigabit Link




As you can see by the sharp drop in these bandwidth graphs to the middle/left of the graph the entire datacenter pretty much lost its connectivity. This affected thousands of other customers, not just our HOBBY. That is unacceptable and it cannot happen again.

Those of you that think you’re attacking us need to step back and realize you’re messing with people’s livelihoods, not our game servers. No offense to anyone but we don’t care if the game servers get taken out because they are a HOBBY for us. We do however care when peoples businesses get affected.

In the end, the RunUO network is back online, routes are falling back into place and things are looking good. If you have a friend that cannot get connected to our servers please have them run a traceroute (start -> run -> cmd -> tracert 67.15.137.2) and paste the results in this thread.


The issues with connectivity stem from the fact that Verio (one of ev1's major providers) hasn't undone the null route to our class C. Once that is undone and such (estimate of ~24 hrs), everyone should be able to connect.
 

Rhun-demise

Wanderer
Tnx for posting this..!! It's a shitty situation (again), but some ppl just have minds that can be compared to bricks. It's sad, sad and.. sad :(
 
The issues with connectivity stem from the fact that Verio (one of ev1's major providers) hasn't undone the null route to our class C. Once that is undone and such (estimate of ~24 hrs), everyone should be able to connect.[/QUOTE]

Does this mean that some may connect to the server, and others may not be able to? or is everyone unable. .. just wondering. .. i'd like to play when i get home tonight if possible.
 

psz

Administrator
The shard's been up, running, and logged on to by players since... AT LEAST 11am Central Time (GMT -6).

Some people just cannot connect.
 

Rhun-demise

Wanderer
Hah, I can connect, no lag either :D

Oww.. one thing to say since I haven't read it anywhere else yet:
Again you (staff) are doing an EXCELLENT job informing the players, being involved and that whole bladibla..
I really mean it when I say: You guys rock.! (I've gained some nagging credits now right ?)
 

jarry

Wanderer
ASayre8 said:
(Posted by Ryan)




The issues with connectivity stem from the fact that Verio (one of ev1's major providers) hasn't undone the null route to our class C. Once that is undone and such (estimate of ~24 hrs), everyone should be able to connect.


We are very happy to hear that news.Because yesterday we've heard some rumors that all GM have been caught by the policeman and will stay there at least 48 hours. lol
 
A

ASayre

Guest
jarry1981 said:
We are very happy to hear that news.Because yesterday we've heard some rumors that all GM have been caught by the policeman and will stay there at least 48 hours. lol

What the... ?
 

zardd

Sorceror
....You guys are in trouble there on to you :p

Nah,

Thanks for the info an unfortunate event but idiots with too much time on there hands seem to like making others suffer because theres nothing better to do..
 

John-demise

Wanderer
lol

jarry1981 said:
We are very happy to hear that news.Because yesterday we've heard some rumors that all GM have been caught by the policeman and will stay there at least 48 hours. lol

And the award for the most wtf moment on the forum goes too... :rolleyes:
 

Dradym Ryzar

Wanderer
My friend, Lord Gaspar cannot connect at this time his message from the trace is as follows:
Tracing route to ev1s-67-15-137-2.ev1servers.net [67.15.137.2] over a maximum of 30 hops: 1 137 ms 138 ms 141 ms ipt-ntce05.dial.aol.com [207.200.122.133] 2 138 ms 138 ms 140 ms iptfarmne-ntc-sw0.net.aol.com [207.200.120.158] 3 148 ms 138 ms 214 ms 172.24.20.76 4 148 ms 138 ms 140 ms pop2-ntc-P7-0.atdn.net [66.185.142.165] 5 135 ms 142 ms 138 ms bb1-ntc-P2-0.atdn.net [66.185.142.160] 6 134 ms 140 ms 140 ms bb1-sjg-P6-0.atdn.net [66.185.152.63] 7 148 ms 128 ms 134 ms pop1-sjg-P0-0.atdn.net [66.185.150.81] 8 145 ms 140 ms 138 ms p16-0-1-3.r21.snjsca04.us.bb.verio.net [129.250.9.41] 9 146 ms 140 ms 138 ms xe-0-2-0.r20.snjsca04.us.bb.verio.net [129.250.2.72] 10 134 ms 140

Any help is greatly appriciated,
Dradym Ryzar
 
A

ASayre

Guest
Dradym Ryzar said:
My friend, Lord Gaspar cannot connect at this time his message from the trace is as follows:
Tracing route to ev1s-67-15-137-2.ev1servers.net [67.15.137.2] over a maximum of 30 hops: 1 137 ms 138 ms 141 ms ipt-ntce05.dial.aol.com [207.200.122.133] 2 138 ms 138 ms 140 ms iptfarmne-ntc-sw0.net.aol.com [207.200.120.158] 3 148 ms 138 ms 214 ms 172.24.20.76 4 148 ms 138 ms 140 ms pop2-ntc-P7-0.atdn.net [66.185.142.165] 5 135 ms 142 ms 138 ms bb1-ntc-P2-0.atdn.net [66.185.142.160] 6 134 ms 140 ms 140 ms bb1-sjg-P6-0.atdn.net [66.185.152.63] 7 148 ms 128 ms 134 ms pop1-sjg-P0-0.atdn.net [66.185.150.81] 8 145 ms 140 ms 138 ms p16-0-1-3.r21.snjsca04.us.bb.verio.net [129.250.9.41] 9 146 ms 140 ms 138 ms xe-0-2-0.r20.snjsca04.us.bb.verio.net [129.250.2.72] 10 134 ms 140

Any help is greatly appriciated,
Dradym Ryzar

ASayre8 said:
The issues with connectivity stem from the fact that Verio (one of ev1's major providers) hasn't undone the null route to our class C. Once that is undone and such (estimate of ~24 hrs), everyone should be able to connect.

It goes through verio ;<
 

jojo-demise

Wanderer
i cant connect...

Tracing route to ev1s-67-15-137-2.ev1servers.net [67.15.137.2]
over a maximum of 30 hops:

1 <10 ms <10 ms 14 ms 219x113x232x137.ap219.ftth.ucom.ne.jp [219.113.232.137]
2 <10 ms <10 ms <10 ms 43x233x242x126.ap43.ftth.ucom.ne.jp [43.233.242.126]
3 <10 ms <10 ms 14 ms 221x112x16x81.ap221.ftth.ucom.ne.jp [221.112.16.81]
4 <10 ms <10 ms <10 ms 61.122.113.205
5 <10 ms 14 ms <10 ms usen-61x122x116x53.gate01.com [61.122.114.53]
6 <10 ms 13 ms <10 ms 61.122.127.209
7 * * * Request timed out.

my user ip 219.113.232.142
and now i can post with proxy.But i couldnt find [www.uodemise.com]witiout proxy...omg :(
I want to log in asap.
 

frec

Wanderer
could not connect to server. pls help me.






Tracing route to login.uodemise.com [67.15.136.122]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 44.gw.ggbit.net [84.252.44.1]
2 1 ms 1 ms 1 ms 217.10.246.33
3 2 ms 3 ms 2 ms ggbit-evrocom.evrocom.net [212.104.111.101]
4 2 ms 2 ms 1 ms juniper1.evrocom.net [212.104.111.133]
5 4 ms 4 ms 3 ms b1-highway-to-internet.Evrocom.Net [217.10.240.2
06]
6 5 ms 5 ms 4 ms 82.141.161.25
7 32 ms 28 ms 29 ms ge-1-1-0.bud4core1.pantel.net [82.141.160.5]
8 29 ms 27 ms 28 ms bpt-b2-geth2-2.telia.net [213.248.76.41]
9 49 ms 48 ms 48 ms hbg-bb1-pos7-2-2.telia.net [213.248.64.17]
10 54 ms 54 ms 54 ms adm-bb1-pos7-0-0.telia.net [213.248.65.153]
11 54 ms 54 ms 53 ms adm-b1-pos2-0.telia.net [213.248.72.138]
12 * * * Request timed out.
13
 

Gordred

Wanderer
A modest suggestion.

I am not complaining or anything but I thought I would suggest that if the connectivity problem persists that you put a quick link on the top of the front page to this thread in order to reduce the amount of PM's and IM's and multiple thread starting on this subject entitled "Why can't I connect?". Then when the situation is resolved you can simply remove it, no harm done. I dont know but it seems a simple solution to reduce the stress factor involved in this issue. Perhaps it is more work than it is worth but I thought I would bring it up.

Again I thank you all for all of your hard work and am patiently awaiting the time when I will be able to kill many chickens again.

Thanks again,
David Henry Thoreau Jordan
 

dimitrii

Wanderer
I just wanted to ask a sincere question without any intention to disrespect anyone at the Dev team: Are steps being taken to prevent this happens again? If so when and if at all possible to know how? Personally i lost a nice pet to this, Now i can live with losing things to my own isp problems, to my own stupidity, or to the server being unstable because of technical problems. But if anyone can just decide to keep doing this without any consequences ( and i mean LEGAL consequences, i know the devs probably cant afford legal action but surely their isp can? ) well...

Of course i am in no way complaining, like Ryan said i realize this is a hobby for you guys and i totally respect any decision you make. But we, the players, invest alot of our time too in this server and maybe this isnt the server for some of us if we have to deal with attacks like this on top of every other issue that comes with playing in basically a beta test server that we respectfully accept.
 
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